Wednesday, January 30, 2013

Who does the hotel ratings?

Q. I am interested in being a health inspector for a hotel corporation or restaurant chain. Ultimately I would love to do hotel ratings. What are some resources or great places to look into that could help me out.

A. Robin Leach and John Ascuaga do hotel ratings, often in some form of disguise. They test out the continental breakfasts, water pressure, heaters, air conditioning, beds, TP, towels, soap, complimentary shampoo, mini bars, lighting, TVs, on demand movies, parking, pools, weight rooms, laundry, ice machines, game rooms, room service, and check in protocols. Sometimes they even test the elevators.

Can someone tell me the difference between hotels in Spain?
Q. I am working on my term paper and I need to know the difference in hotel categories in Spain. It is difference between 5.4.3.2.1 stars hotels.

A. European hotel ratings are designed to be objective and quantifiableâbased on, for instance, the number of languages the staff speaks, room size, and ventilation. This sometimes leads to surprising results. For example, the Parador de Granada, with its historic allure and stunning location in the Alhambra Gardens, is regularly ranked as one of the best hotels in Spain by T+L readers, but it receives only four stars, not five, under Spainâs rating system, because it lacks conveniences such as an elevator and a swimming pool. Basically, stars in Europe denote minimum standards for facilities and services provided; more stars = more amenities.

But wait. Each country uses its own criteria. Consequently, three stars in England is not quite the same as three stars in Spain. Worse: three stars in Barcelona is not the same as three stars in Madrid or in Seville (each region of Spain adopts its own standards). And thatâs not likely to change. International standardization, often considered by government tourism departments, hoteliers, and independent organizations, will not occur until someone can account for differences in culture and geographyânot everyone agrees on what makes a good bed, or whether bathrooms should have bidets.

Spain

Hotels covered Spainâs system is also mandatory. Most hotels are rated with one to five stars; some regions add "Q" (for exceptional quality). www.spain.info

Checklist Criteria vary by region but generally focus on room size, elevators (every starred hotel must have one), and AC in common areas.

Site inspection A representative from the regional government goes once to rate a hotel. There are no follow-up inspections unless a property requests one (for example, after property improvements).

Trustworthy? Inconsistent from region to region. TurEspaña, the national tourist board, provides a comprehensive guide that lists facilities and ratings nationwide.

Between the lines Paradorsâhotels in castles, convents, and other historic buildingsârarely have five stars, despite being ultra-luxe, because the structures canât be drastically modified (no elevators, etc.).

What is considered to be THE best school for Hotel Managment and Adminstration in the world?
Q. Which one is considered the best and could you provide some ratings from popular rating systems? I tried US news but it didn't have much.Thank You.

A. Les Roches Switzerland
Swiss Hotel Management school
IMI - Swiss Hotel School
try www.aseh.ch - swiss hotel schools association for ratings
try germany too




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