Thursday, April 18, 2013

what should I do about a travel agency that didn't book a hotel?

Q. About a month ago I called a travel agency to book hotel and airline tickets. I received a confirmation for the airline but not the hotel. After I called her the travel agent said she would take care of it we do have reservations. I've been calling her for over a week and she is not returning my calls. I called the hotel and they are all booked with no reservations under my name. What rights do I have.? What is my next step?

A. Did they charge your credit card for both or just the airfare? If they airfare part is ok, either cancel the whole thing and dispute the credit card charge, or keep the airfare part and book the rest yourself. Obviously if that hotel is booked you need to find another one ASAP, probably on your own... then go to the BBB website and file a complaint there. Main thing is to get your trip booked. Travel companies are known for being idiots so do what you have to do. But really there's no reason to use travel agencies anymore.

dboy

What is the best site to booking hotels in any country?
Q. I'm looking for a good site and safe for booking hotels anywhere in the world

A. i think the best site to booking hotels in any country is triprace.com

and you can booking the best hotels around the world with Triprace.com

How to book hotels in Vietnam?
Q. Please kindly help me! I would like to know a website which I can book hotels in Vietnam freely. Many thanks.

A. You can book hotels at several websites such as asiarooms, agoda or hotels-in-vietnam. However, the booking fees are various among sites. Please notice the hidden fees before you book.
Otherwise, you can send your request to hotels using the recommended one (http://www.vietnamhotels.org.vn/). I like this website because I can get rates from hotels directly!

Hope it helps!
Albert




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